Cirro energy is owned by nrg energy.this company acquired cirro in 2014 and has several other energy companies under its management as well. Electricity meters are read electronically, and we have had to pay extra for the smart meters.
Some of cirro’s features include:
Is cirro energy a good company. We signed up with kinetic energy and they were great. The headquarters are located in richardson, texas, and was established in 2001.something that makes cirro energy unique is that, even though it’s based in texas, they provide electricity to residents and businesses all across. They provide me with a contact info to investigate the issue, i sent them the information but i never received a reply.
Cirro energy offers competitive prices and appears to have strong record of responding to (relatively few) official customer complaints. The current cirro advertised rates (13.5, 11.1, and 10.6 respectively) appear to include a new base charge of $7.95 if your usage is less than 1000 kwh, which mine did for 7 of 12 months this past year. Excellent customer service and great rates.
Then, cirro energy took over and i recently received my bill and noticed that it jumped from $120 to $188 because i'm now on a month to month rate, and it included a late fee even though i'm on autopay. Cirro energy provides a good pricing plan with reliable service. Cirro energy need to be investigated.updates:
I have contacted them on several occasions in the last 15 months and have never received a satisfactory resolution to my problem/question. I learned a lot especially when i was transfer from the call center to the accounts receivables department. The customer service representatives are friendly and respectful.
To determine whether cirro energy is a good company, check their reviews and ratings on homeenergyclub.com. My bill from october last year went up from $75 to $229. How good is cirro energy?
Cirro energy for residential customers. We have been pleased with this electric provider! Compare our rates and see how much you can save on your electricity.
The first two times the representative took my name and number, promising that someone would. Cirro energy can be a great option for almost any customer seeking a reliable electricity company in texas. Cirro energy offers plans that provide electricity with 100 percent green sources.
That is where my love and passion for the energy industry grew inside me. While nrg was formed in 1989, they acquired cirro energy in 2014. Is cirro energy a good company?
Cirro energy was my first job in the energy industry. I have contacted them on several occasions in the last 15 months and have never received a satisfactory resolution to my problem/question. At present, i am on my third phone call with them attempting to resolve an issue.
Solid company but gouges with fees. Cirro energy is an established texas electric company, and is an affiliate of green mountain energy and reliant energy, both trusted top brands. 35 reviews of cirro energy good rates on electricity, lousy customer service.
Cirro energy has the right electricity plan to meet your needs at home or at your business. It is owned and operated by nrg energy, inc., which has headquarters in both houston and princeton, nj. Now it's time to renew and i'm researching, checking efls and company ratings.
At present, i am on my third phone call with them attempting to resolve an issue. Cirro energy provides a variety of contract lengths and plan options across the lone star state. When i called cirro energy they told me its my new smart plan that i signed up for.
Cirro is a sister company. Because cirro has been acquired by nrg, the company feels larger and there are more. Some plans include credits on future bills, while others offer flexibility in the rate you pay.
The best review categories for cirro energy are their billing & account management system, rated at 5.0 out of 5, and their plans and pricing, rated at 4.8 of 5. This company is very bad, stay away from it there better choice out there with better rate and customer service. Cirro energy is an established, reliable texas electric company and a subsidiary of nrg energy, one of the largest and most trusted light companies in the nation.
35 reviews of cirro energy good rates on electricity, lousy customer service. Cirro energy offers a wide range of plans, including renewable energy plans, and with those plans also comes the benefits of average billing, moving protection (within texas), and competitive rates. My experience with cirro was that it had decent customer service and decent rates if you do not consider fees.
The first two times the representative took my name and number, promising that someone would. However, some customers have complained of a decline in customer service quality since the company was acquired by nrg energy.we rate the customer experience with cirro energy 4 out of 5 stars.